We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay / Google Pay at checkout. All transactions are processed securely through our payment gateway - ZTPass never stores your full card details.

You can return items within 15 days of delivery if they're unopened/unused, defective/damaged, or incorrect.
To start a return, email Connect@ZTPass.com with your order
number - we'll respond within 2 business days with a Return Authorization. Approved refunds are processed within 5–10 business days. View full Return Policy

Yes! We offer special bulk and volume pricing with discounts on each product for orders of 100 units or more.

Our volume pricing is designed to make security scalable and cost-effective. The more you order, the more you save - discounts are applied per unit across our full product line, including Smart Cards and USB Security Keys.

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ZTPass products come with a 90-day limited hardware warranty against manufacturing defects. Warranty claims beyond the 15-day return window should be submitted to Connect@ZTPass.com with a description of the issue and proof of purchase.

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Once your order is shipped, you will receive an email with a tracking number and a link to track your package in real time.

You can also track your order anytime by logging into your ZTPass account and checking the "My Orders" section.

Need more help? You can also reach out via live chat for the latest status on your order.